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Privacy Policy
Privacy Policy – Lenoire & Co (Antwerp)
Effective Date: 22 October 2024
At Lenoire & Co (Antwerp) (“we”, “us”, or “our”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
By using our services, you agree to the terms described in this policy.
1. Information We Collect
We only collect information necessary to provide you with a smooth and reliable shopping experience. This may include:
Personal Identification Information: name, email address, phone number, billing and shipping addresses, and payment details.
Order Information: product details, quantities, and delivery preferences.
Communication Data: messages, emails, or chats with our support team.
Technical Data: IP address, browser type, operating system, and usage data when you interact with our site.
2. How We Use Your Information
We use your personal data to:
Process and fulfill orders placed through our website.
Provide customer support and respond to inquiries.
Send marketing communications (only if you have given explicit consent).
Analyze and improve our website and customer experience.
Detect and prevent fraud or unauthorized activities.
We will not use your personal data for any purpose incompatible with those stated above.
3. Information Sharing
We never sell or rent your personal information. However, we may share necessary details with trusted third parties to operate our business:
Suppliers and Manufacturers: to fulfill your dropshipping orders.
Payment Processors: such as Shopify Payments, PayPal, or Stripe, for secure transactions.
Shipping and Logistics Providers: to ensure proper delivery of your products.
Legal Authorities: when required by law or to protect our legal rights.
All third parties are required to handle your data in accordance with the EU General Data Protection Regulation (GDPR).
4. Data Security
We use technical and organizational measures to protect your data, including:
SSL encryption for secure payment transmission.
Restricted access to personal information, limited to authorized staff only.
Despite our efforts, please note that no online system is entirely risk-free, and we cannot guarantee absolute security.
5. Your Rights Under GDPR
As an EU resident, you have the right to:
Access your personal information and request a copy of it.
Rectify inaccurate or incomplete information.
Request deletion (“right to be forgotten”) of your personal data.
Withdraw consent to marketing communications at any time.
Data portability: request transfer of your data to another controller.
To exercise any of these rights, contact us at lenoire.info2024@gmail.com. We will respond within the legally required timeframe.
6. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience, remember preferences, and analyze traffic.
You can control or disable cookies in your browser settings, but doing so may affect certain features of the website.
For more details, please refer to our Cookie Policy (available on our website).
7. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies before sharing personal data.
8. Children’s Privacy
Our website is not intended for persons under 18 years of age.
We do not knowingly collect personal data from minors.
If we discover such data has been collected, it will be deleted immediately.
9. Retention of Data
We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (for example, for tax or accounting reasons).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will take effect immediately upon posting a revised version on our website.
The “Effective Date” above reflects the most recent update.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Lenoire & Co (Antwerp)
Veldenstraat 7A, 2470 Retie, Belgium lenoire.info2024@gmail.com
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
We are committed to ensuring your data is handled responsibly and in compliance with all applicable privacy laws.